Direct store delivery management software
Maximize your direct-to-store delivery for measurable results.
A direct store delivery software designed to meet the complex needs of DSD distributors, from order management and route planning to inventory management, proof of delivery, and payment collection.
Your distributors deserve better tools.
Why direct-to-store delivery remains a headache for so many companies.
Field transactions and order processing entered late or inaccurately.
Inventory losses and stockouts related to breakage, loss, or theft that are difficult to control without real-time inventory visibility.
Manual price adjustments in the field that result in margin losses.
The difficulty of measuring the actual productivity of delivery routes, drivers, and DSD route management.
The proliferation of SKUs and trade promotions complicates day-to-day management.
Time wasted in stores due to interfaces that are poorly adapted to the field context.
This is what managing direct store deliveries should look like.
Have full control over your field operations, inventory levels, and DSD execution in real time.
Benefit from complete traceability and inventory visibility, from the warehouse to the retail store.
Increased profitability with more sales, better route optimization, and fewer returns.
Plan, execute, and analyze every store visit.
A solution designed for your real-world situation.
Your DSD distributors have to deal with tight schedules, demanding routes, collecting payments, tracking inventory levels across retail stores, and quickly transmitting proof of delivery. CIS Companion Route, our DSD software running on iOS and Android, supports your distributor every step of the way, from loading the truck to transmitting data to your offices.
Accelerate your mobile billing efficiently
Combine speed and flexibility when it comes to delivery. Whether it’s a planned order or a last-minute addition, your distributors can issue an invoice in seconds. Adjust on-site deliveries to meet real customer needs, while maintaining rigorous, centralized operations management.
Dynamic management of your prices and promotions
Adapt your price lists to the reality on the ground. Easily create and manage customized price lists by customer or customer group, and modify them at any time. Deploy targeted promotions to boost sales or clear inventory. Your distributors benefit from a clear and consistent framework for their distribution and sales activities.
Electronic signatures and centralized proof of delivery
Secure every transaction with a fully digitized distribution process. Distributors can collect the customer’s signature or proof of delivery on their device, print the final invoice via a mobile printer, and automatically forward the documents to your office. All proofs of delivery are archived and accessible at any time, speeding up administrative processing and reducing disputes.
Keep control of your inventory
Track your inventory from the warehouse to the delivery truck. Every shipment, return, or adjustment is automatically recorded, preventing costly errors. Even product returns (good or bad) are managed in a clear and structured manner.
Lot traceability
Ensure accurate lot tracking from the warehouse to final delivery. With automatic lot number identification during loading and distribution, you maintain full control over the movement of your products. In case of a recall or issue, you can respond quickly and effectively. Your teams have complete visibility into each lot’s history, strengthening compliance, quality, and customer trust.
Start of the day
Truck inspection and odometer capture
Loading the truck and adjusting inventory
Delivery sequence management
View notes and messages from the office
Day
Management of good and bad returns with justification codes
Acceptance of payments by credit card, cash, or check
Quick printing of the final invoice including signature capture, stamp, proof of delivery, and DEX UCS
Tablet/warehouse inventory entry and in-store order taking
End of the day
Balancing the truck inventory
Payment reconciliation
Unloading the truck
End-of-day report
Artificial intelligence
at the service of your teams.
They trust us.
Since we implemented Companion Rep, we increased the number of store visits and achieved shorter visit times. The display is very simple to use for representatives, allowing us to be much more efficient in stores and obtain better information capture for our company. The CIS team is highly professional and supported us throughout the project to ensure the implementation went smoothly and on schedule.
Retail Development Manager, Kruger Products
We were seeking an integrated solution, proven and efficient, from an industry leader.
Vice-President, Information Technology, Boulangerie St-Méthode
We have confidence in the technological experience of CIS Group for the automation of our distribution. We have succeeded in implementing SKU Store, a simple and efficient Web ordering tool that perfectly meets our expectations and those of our customers wishing to get a new purchasing experience.
IT department director, Nutrinor cooperative
Reps were quickly getting the most out of their new tools, handling orders and returns quickly and efficiently and automatically transmitting them to the company’s back-end system.
IT Director, Messageries Dynamiques/Sun Media
CIS Group offers innovative solutions to keep our company competitive in an ever-evolving marketplace.
Sales and distribution Manager
The Route Companion is most intuitive in use and allows fast and accurate field data collection.
Sales Director, Reid’s Dairy
With the Companion Suite, La Petite Bretonne guarantees itself a greater control of its activities, while considerably improving its delivery route management.
Finance Director, La Petite Bretonne
One of our distributors had forgotten his computer at the back of his truck. The device fell in the street and a car crushed it: the glass was shattered, and the keyboard severely broken. A passerby picked it up and returned it to the police. Thanks to the CIS label affixed on the computer, they were able to communicate with you, and you managed to quickly find from the serial number that the computer was ours. We retrieved it at the police station and sent it for repair to the manufacturer, who then REPLACED IT WITHOUT CHARGE, thanks to your team and your “ALL RISKS” COVERAGE! A big Thank you!
Distribution Manager, Boulangerie Auger (1991) inc.
Our customers found the SKU store application very user-friendly and they appreciate being able to place their orders with us from anywhere, and at any time!
IT Department Management
The Bermudez Group has implemented Companion Office by CIS Group across all its operating companies as its DSD solution. Over the past eight years, this solution has performed well for the Group by delivering efficiency gains, strengthening controls, and providing better insights into business data and trends.
IT Director, Bermudez Group
Your data integrated into a comprehensive suite.
…And who also integrates with others.
Ready to see our application in action?
Discover how your team can do more, faster — starting with their very next task.
FAQ.
Direct Store Delivery (DSD) is the preferred distribution method for manufacturers who want to deliver their products to retail stores—or points of consumption—themselves. One advantage of this choice is that it eliminates the need for third-party logistics companies.
By bypassing the distribution centers of affiliated retailers, manufacturers retain privileged access to points of sale, which preserves their ability to act and control important factors beyond the distribution of their merchandise. This includes promotional support products and market-related services such as merchandising, information gathering, and equipment service.
On a larger scale, manufacturers often benefit from having their own network of regional distribution centers. Depending on the situation, these centers can provide value-added services, such as packaging products for specific point-of-sale promotions.
Despite the marked shift by retail giants toward controlling their supply chains through their own distribution centers, direct-to-store delivery offers advantages for both manufacturers and retailers when it comes to perishable products such as baked goods and dairy products, for which it is important to reduce the number of days in the supply chain.
This distribution model is also suitable when the product range is extremely diverse, as in the case of greeting cards, for example. The manufacturer’s representative can take care of displaying the products, whereas for the retailer, merchandising a wide variety of low-value products would be too time-consuming.
The DSD (direct store delivery) model finally makes it possible to effectively meet the needs of smaller retail outlets such as gas stations, convenience stores, and pharmacies, which require more frequent restocking.
Direct delivery meets the expectations of retailers who want to avoid managing large inventories as much as possible, with the costs and labor that this entails. They also benefit by leaving merchandising to the distributor. As for the distributor, they benefit from having more control over shelf presentation and marketing, with the possibility of increased sales for the benefit of both parties. An SFA solution, by automating tasks performed at points of sale, puts information control in your hands, giving you transparency and visibility into what is happening in the field, and the ability to accurately gauge your key performance indicators (KPIs), whether they relate to execution (staff performance) or transactions (company performance).
