Overview

Key SFA Features

SFA Process Supported

Technical Specifications

Key SFA Benefits

Why CIS

Testimonials

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Why CIS

The CIS Difference

Since 1977, CIS has been committed to establishing long-term relationships with its clients. The CIS team always works hard to provide its customers with tools that will optimize their unique business processes, increasing overall efficiency and positively impacting revenue. CIS is glad to contribute to furthering the success of its clients!

Proven Track Record

• Over 8000 routes and reps automated throughout North America
• Industry-specific functionalities in a variety of industries such as beer, tobacco, dairy, bakery & pastry, non-alcoholic beverages, candy & snacks, water, cosmetics, newspapers & magazines, apparel, lottery, oil & gas, flowers, and others
• Strong customer base with clients such as Parmalat, Molson-Coors, Danone, Scandinavian Tobacco Group, Labatt-Budweiser, Oakrun Farm Bakeries, Wonderbra, Loto-Quebec, Quebecor and many others.

Positive Impact on Revenue

• Clear visibility of revenue breakdown for better realization of revenue opportunities
• Lower out-of-stock
• Lower order-to-delivery time
• Increase productivity and efficiency
• Better decision-making and shorter reaction time
• Better-served clients
• Improve collection
• Better follow-up of sales initiatives and objectives
• Higher accountability
• Better store compliance with pricing, shelf space, planogram, etc.
• Reduction of clerical work and errors

The Experience

• Creating innovative software solutions for over 30 years
• Leading-edge technical team with solid experience in software applications
• Extensive experience in project management
• Understanding that every business is unique
• CIS best practices implementations
• Rapid, successful customer deployments
• Faster ROI (Return On Investment)

The Relationship

• Customer focus
• Commitment to establishing long-term relationships with its clients
• 24/7/365 toll-free customer support available
• Online customers-only space
• Account manager and consultant assigned to each client to better serve their needs

Client-Specific Interaction

• Pricing
• Promotions
• Collection
• Marketing programs
• Suggested quantities
• Surveys
• Sales history and statistical data
• Merchandising

Adaptability

• The CIS team works closely with its customers to implement solutions configured to truly respond to their unique workflow needs
• Easy workflow set-up by user-type: activities, rights, functionalities and more 
• As the business changes, workflows can be easily modified and adjusted to respond to such changes
• Expanding the field workforce is just a license away
• Access rights by user type

User-friendly

• Intuitive, easy-to-use design
• Short learning curve
• Easy reassignment of routes
• Clients are able to configure our applications themselves after a day of training

The Complete Package

• Software
• Personalized training
• Hardware
• Implementation and customization
• 24/7/365 support

We were seeking an integrated solution, proven and efficient, from an industry leader.

 

Vice-President, Information Technology, Parmalat Canada

 

 

When combining Representative Companion® with Business Intelligence tools, it becomes a matchless work instrument for our sales reps.

 

Controller, Damafro Fromage Fins

 

 

In our industry, the Baking industry, one major issue was managing prices. Now, Instead of spending time doing manual reports or investigating, the information that they require is at the tip of their fingers so that they can spend more time selling or visiting clients to increase sales.

 

IT Manager, Lanthier Bakery

 

 

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